No streams found

In some cases Mix to Mobile is unable to find any of your streams. This page will guide you through the steps you can take to fix the problem.

Choose the same (Wi-Fi) network

Mix to Mobile relies on your local network to discover and transport audio between devices. For this reason, it’s essential that both your computer and mobile device are connected to the same local network. If the two devices are not on the same network, they won’t be able to find each other. To ensure successful discovery and audio streaming, please confirm that both devices are connected to the same local network.

iOS local network permissions

Mix to Mobile relies on multicast networking to enable device discovery. For this feature to function properly, the application requires Local Network permissions. To verify and adjust the permissions, please follow the steps outlined in the guide below:

Fix local network permissions on iOS

Windows firewall

Firewalls on Windows may block the plugin host (DAW), preventing Mix to Mobile to find the plugin. To allow your DAW to bypass the firewall, please refer to the step-by-step guide provided below:

Allow an app through firewall

Disable VPN

A large number of users utilize VPNs to access networks securely. However, when a VPN connection is active, it can cause interference with local network broadcasting, which may prevent Mix to Mobile from being detected. If you have attempted the steps above and continue to experience issues while using a VPN, consider disabling it and attempting to connect again.

Connect your iPhone directly to your Mac using a USB cable

If the app still doesn’t find any stream try connecting your phone directly to your Mac using a USB cable, as this often provides a more reliable connection. In some cases, enabling your mobile device’s hotspot is necessary. If streaming problems persist despite these steps, it’s likely that the network itself is not the cause of the issue.

Other things you can try

Enable IPv6

Mix to Mobile prioritises the use of IPv6 if it’s available, but will fallback to IPv4 if necessary. If you encounter issues with Mix to Mobile, consider enabling IPv6 on both the sender and the receiver. IPv6 offers several advantages, including auto-configuration and simplified addressing and routing. By enabling IPv6, you may improve the performance and reliability of Mix to Mobile.

Use DHCP instead of static IP addresses

Mix to Mobile uses multicast networking for discovery, which can sometimes be incompatible with static IP addresses. If you’re experiencing issues with Mix to Mobile while using static IP addresses, we recommend trying to use a DHCP server instead. This may resolve any issues and ensure that Mix to Mobile works properly.

Enable multicast networking in your network router

Mix to Mobile uses multicast networking to discover streams, but some network devices may block multicast traffic. If you’re having trouble discovering streams with Mix to Mobile, please consult the documentation for your network devices to see if multicast traffic is being blocked.

Further assistance

If you need further assistance, don’t hesitate to reach out to us for help. We’ll be happy to provide additional support to help you get up and running with Mix to Mobile.